We have mitigated the outbound RCS sending issue by restarting the affected servers. Post-restart checks show successful RCS API calls and no further confirmation timeouts in the latest sample. We will continue checking message delivery and are working on a permanent fix to prevent recurrence.
Resolved
We have mitigated the outbound RCS sending issue by restarting the affected servers. Post-restart checks show successful RCS API calls and no further confirmation timeouts in the latest sample. We will continue checking message delivery and are working on a permanent fix to prevent recurrence.
Identified
Some customers may experience failures when sending outbound RCS messages. We are investigating the issue.
